Connection Troubleshooting
This section is one we hope to expand in the future to provide another level of customer service for our customers.
Slow Connection Troubleshooting Guide
IP
Information
In order for you to connect to Invisimax to receive internet service you
need to configure the properties of your network card with some ip information.
If you are using a router, the router will then need to be configured
with the ip information and then your computer will obtain an ip address
from the router automatically. For help on where to put the ip information
into your computer, please select the appropriate operating system below.
If you need your ip information or help on this process, contact our
Customer Service department.
Windows
XP
Windows 2000
Windows Me and 98
Email
For more information
on setting up your email account using Outlook Express click here.
WebMail
WebMail is a web based mail application which allows you to read and
process your Email from a web browser running on any machine with access
to the internet. It is a fully featured email client package which provides
facilities to receive Email, send and forward messages, send and view
attachments, use folders to organize your messages etc.
Access
your Account | WebMail
Help
Also,
be sure to check our downloads section for browsers, spyware removals tools and more!
 For
additional help, please call our Support department at 866-745-6030
or send us an email, one
of our trained Support Personnel will help answer your questions or
assist you with your issue. We also have technicians working in the
field to assist you with any problems that we can't fix remotely.
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